Shipping & Returns

 
 
 
SHIPPING
For all UK orders, please allow 3-5 working days for the receipt of your order. 
Standard Shipping - £6 on orders over £50
Standard Shipping - £4 on orders over £100
No deliveries on weekdays and public holidays.
Free shipping for monthly membership packages.
For any further questions please contact clubbhw@gmail.com
RETURNS & EXCHANGES

Thank you for shopping with us at Club BHW. We endeavour to do all that we can so that you love your purchase(s). However, if you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 7 days of receipt, provided they are in original condition, unwrapped and in original packaging. Once items are returned you will be entitled to receive a refund. For item(s) returned after this time we reserve the right to return the item(s) to you. 

We are not able to refund items that appear to have been tampered with or used.

If you wish to return your order, you may return it to us within 7 days of receipt, provided they are in original condition, unwrapped and in original packaging.

You may exchange for an item of the same value, otherwise a refund will be processed.

How to Return:

If you choose to return your item(s) we aim to process your return within 14 days of receipt.

At this time we do not offer free returns, please return your item(s) using a recorded delivery service for your own insurance ensuring postage is pre-paid to the following address:

CLUB BHW

32b Felday Road

SE13 7HJ

 

Please contact clubbhw@gmail.com for any further inquiries.

We reserve the right to refuse any returns if we determine that the merchandise does not qualify for a return.