FAQ

Frequently asked questions

What is CLUB BHW?


The Club~BHW (Beauty, Health, Wellness) is a private members only club. Our club aims to source and bulk buy exceptional high quality everyday product and services and to supply these at wholesale and discounted prices to club members. We are aiming to bring together beauty, health and wellness through products services and activities.
Monthly membership fees will include products depending on the monthly subscription package level subscribed to including free shipping.




Who is FM?


For more information please click here.




Why are the perfumes so affordable?


The perfumes are bought in bulk in order to give you a discounted rate.




Are the perfumes genuine?


FM purchase their perfumes from the same market leading perfume factory in Munich, your favourite designers select their perfumes. The factory blends over 100 different fragrances each day and designers select these from containers and market the scent with their brand. FM visits the same factory and selects from the same brand. You are buying at a reduced price as the packaging, advertising, and endorsements have been cut out from the final cost. Not only are you buying a genuine designer perfume, but FM add the least amount of water to the perfumes, which makes them stronger and lasts longer, some of the Luxury range perfumes are Parfum with 30% pure Parfum.




What is Mary Kay?


For more information click here.




What are the benefits of joining the clubs?


Please click here for more information.




Can I purchase without joining a club?


Yes, you can. However, you miss out on the exclusive membership discounts.




How long is your delivery?


For all UK orders, please allow 3-5 days for the receipt of your order. For UK Next Day Delivery, please order by 12 pm on weekdays to receive your order the following business day. No deliveries on weekdays and public holidays.




How much does delivery cost?


UK Standard Delivery £3.50 UK Next Day Delivery £5.50




Do you ship internationally?


Unfortunately, we do not currently ship internationally.




Can I make returns/exchanges and how?


For more information please click here.




How can I contact you?


Please send an email to clubbhw@gmail.com and allow up to 48 hours for a response.




How do you store my data?


For more information please click here.